H A R O L D P I N C H B E C K
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THE WATCH TAILOR
The quality remains, long after the price is forgotten.
As well as making beautiful watches, we offer a personal service, and we strive to make the experience of buying, receiving and owning a Harold Pinchbeck watch as enjoyable as possible. We will always take an interest in your watch and answer any questions you may have about it. Your satisfaction is our aim, and we believe that our service helps to make us and our watches different, and special.
Rarely has it been possible for anyone to walk into a shop and buy a Harold Pinchbeck watch from stock. In fact, we have never been able to make enough to satisfy the demand instantly. Only a handful of retailers stock our watches, as we deal mainly directly with our Customers. This allows us to offer true value, as our prices don’t include large retail margins.
It also lets us give you unequalled service. Whether Ready-to-Wear or Bespoke, our service doesn’t end when your watch is delivered. We keep a record of every watch, so that we can instantly refer, not only to its details, but notes of any queries you have and any servicing or repairs that we do. If you buy a quartz watch we’ll even replace its battery free of charge.
We will confirm your order by email, and agree a convenient delivery date with you so that someone can be available to sign for it. And, as a perfect touch if the watch is a gift, we can even include your chosen wording on a brass plaque on the presentation box.
Ready-to-Wear watches are also covered by our unconditional 90-day guarantee of satisfaction. If you are not completely satisfied with your watch we’ll rectify or replace it, or refund the purchase price – whichever you prefer. Bespoke watches are, of course, also fully guaranteed, although as they are bespoke products different conditions apply.
V. I. P. consultations
If you are interested in ordering a Bespoke watch, why not visit us in Lincoln, and discuss your requirements over tea or coffee? We will show you examples and explain the options available. There is, of course, no obligation to buy, although we ask you to book an appointment at least a week in advance, by telephone on 01522 560550, or by email at email@example.com